Thursday, August 12, 2010

Train Announcements

Living in the UK for 8 years, specifically London, opened my eyes to train announcements. In fact Londoners take great pride in the nature of the quirky announcements that happen on the Underground ( Living in Ealing we had a particular announcer that loved the sound of his own voice and used to regularly entertain the entire station with his antics.) and there are many sites around that list some of the antics. For the sake of those with some interest here's a link that contain a few amusing ones.
Now I'm back in Australia and I'm wondering how Cityrail can have mismanaged the trains infrastructure such that it is impossible to even hear the announcements. I'm currently catching trains for ~2 hours a day and so each day I'm in a position to hear various announcements, some of them important (it seems fairly commonplace for trains in Sydney to have their destinations changed mid-route so that if you don't hear the announcement you can often be caught out!) and yet without fail, I've been unable to hear any announcements clearly. It seems that there are a few problems. Firstly the speaker volume on most of the trains is set so low that you'd need a bionic ear to hear a thing. Secondly, there aren't enough speakers around, and so unless you're near one of the few that is in working order, you're just SOL. Finally it would appear that Cityrail need to invest some money in public speaking classes for their train drivers as the majority of them seem to be intimidated by using the speaker and invariably mumble, rush and shorten what they are trying to say in an effort to have it done as quickly as possible. In 2010, surrounded by technology with technology playing an ever increasing role in our lives it's a little disconcerting to see that in some area's we still can't even get the ~60 year old technology implementation right.

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