Friday, December 14, 2007

Upgrade path

As most technologist will tell you, the first thing to do when you get a new gadget is to upgrade it to the latest software and bios version. So this was in my mind when I recently upgraded my phone to a new Nokia 6500 classic. I promptly downloaded the software to manage the phone and at the same time downloaded the software to update the phone itself. I started off by transferring the phone numbers on my old phone to it's sim card, then i put the old sim card into the new phone and moved the numbers from the sim to the new phone. Then I put the new sim in my new phone and moved the numbers from the phone to the sim card. My idea being that I prefer the numbers on the sim card rather then the phone in case something happens to it (reasoning that it is more likely the phone would get broken then the sim card inside of it, besides I'd be able to put the sim card in another phone and still have access to my numbers). So there I was with my new sim card in my new phone with all my numbers on it. At this point I decided to back up my phone using the supplied software from nokia. That done, I decided to try and finally fix all the spelling mistakes in my address book and update some numbers. I was a bit annoyed to discover that while the software on my computer was able to manage other aspects of my new phone just fine, when it came to getting the numbers out of it and allowing me to edit them on the software on my computer, it just wasn't working. There appeared to be some bug, so before I started to try and solve that I decided to upgrade to the latest version. Big mistake.
I downloaded the new software for the new phone and updated it. I once again tried to manage the names and numbers in the phone with the software on my computer only to find that the bug had persisted and in fact got worse. Now instead of seeing maybe 25% of the numbers that were in the phone, I could see 2. I decided to try and create a new number and push it to the phone to see if that would help. I promptly added a number and asked it to synchronize. Just as promptly the phone deleted ALL numbers on the phone and synchronized the new number. Annoyed but not panicked, I thought I'd simply restore from backup all of my numbers, because I realized at this point that by moving the numbers off my old sim to the new phone I had ofcourse deleted them from the old sim. The only copy of my numbers now resided in my back up of the phones configuration. Well I'm sure you can guess what happened then. I restored from backup but the bug seemed to have taken residence in no uncertain fashion and ate all of the numbers. When it was done restoring I had 2 numbers in the phone. Thanks Nokia, thanks very much.

If you're reading this please drop me a line with your contact details because chances are I don't have them any longer.